Delete your account
Meteor Clash, by Sahmtek
You can ask us to delete your Meteor Clash account and all the game data linked to it at any time. You do not need the game installed to make a request.
Option 1: In the game (fastest)
- Open Meteor Clash.
- Tap the gear icon on the home screen to open Settings.
- Tap Delete account and confirm.
Your account is deleted right away and the game starts fresh.
Option 2: By email
- Send an email to info@sahmgames.com with the subject "Meteor Clash account deletion".
- Include your Player ID, shown at the bottom of the game's Settings screen and of your profile (tap your name on the home screen). If you can no longer open the game, tell us your player name and roughly when you last played, and we will do our best to find your account.
We reply within 7 days and complete the deletion within 30 days.
What is deleted
- Your player ID and the link to your sign-in account
- Your saved progress: coins, heroes, weapons, skills, scores and statistics
- Your leaderboard entries, player name and picture
- The usage statistics collected from your device through Unity Analytics (the game asks Unity to delete them when you delete your account in the game)
What may be kept
- Purchase records are kept by Google Play under its own rules, and we may keep the order ID for up to 5 years where tax or accounting law requires it. A deleted account cannot restore purchases on our side, but Google Play can restore your purchases ("Remove Ads", Mythic skins and looks) on the same Google account.
- Advertising data collected by Google AdMob is managed by Google. You can reset your advertising ID in your Android settings.
- Anonymous, aggregated statistics (for example "how many players finished wave 10") that cannot identify you.
- Crash reports (the error and the device type) kept by Unity and Google Play under their own rules. They hold no account data.
- Your Unity Player Account, if you signed in with Google, Apple or an email address: it belongs to Unity and can be used with other games, so deleting your Meteor Clash account does not delete it. Delete it on Unity's page (the game shows a button for it after deleting your account).
Deletion cannot be undone. If you only want to start over, deleting your account is the way to do that too.
حذف الحساب
يمكنك طلب حذف حسابك في Meteor Clash وكل بيانات اللعب المرتبطة به في أي وقت.
الطريقة الأولى: من داخل اللعبة
افتح اللعبة ← اضغط على أيقونة الترس في الشاشة الرئيسية (الإعدادات) ← حذف الحساب ← أكّد. يُحذف الحساب فورًا.
الطريقة الثانية: بالبريد الإلكتروني
أرسل رسالة إلى info@sahmgames.com بعنوان "حذف حساب Meteor Clash" واذكر معرّف اللاعب الظاهر أسفل شاشة الإعدادات. نردّ خلال 7 أيام ونُتمّ الحذف خلال 30 يومًا.
ما الذي يُحذف
معرّف اللاعب وربط تسجيل الدخول، والتقدّم المحفوظ (العملات والأبطال والأسلحة والنتائج)، وإدخالاتك في لوحة المتصدرين واسم اللاعب والصورة، وإحصاءات الاستخدام المجموعة من جهازك عبر Unity Analytics (تطلب اللعبة من Unity حذفها عند حذف حسابك من داخل اللعبة).
ما الذي قد يُحتفظ به
سجلات الشراء لدى Google Play وفق قواعدها (وقد نحتفظ برقم الطلب حتى 5 سنوات إذا اشترط القانون ذلك)، وبيانات الإعلانات لدى Google AdMob، وتقارير الأعطال لدى Unity وGoogle Play (لا تحتوي بيانات حسابك)، وإحصاءات مجمّعة لا تحدد هويتك. لا يمكن التراجع عن الحذف.
إذا سجّلت الدخول عبر Google أو Apple أو بريد إلكتروني، فحساب Unity Player Accounts ملك لـ Unity ويمكن استخدامه مع ألعاب أخرى، لذا لا يُحذف مع حسابك في اللعبة. احذفه من صفحة Unity (تعرض اللعبة زرًا لها بعد حذف حسابك).
Meteor Clash